Course curriculum

    1. Achieving performance through people - Slides from the taught session

    1. Lesson 1 An introduction to communication Slides

    2. Lesson 1 An introduction to communication Video

    3. Lesson 2 Types and methods of communication Slides

    4. Lesson 2 Types and methods of communication Video

    5. Lesson 3 Non verbal communication and barriers to communication Slides

    6. Lesson 3 Non verbal communication and barriers to communication Video

    7. Lesson 4 The stages in the communication cycle Slides

    8. Lesson 4 The stages in the communication cycle Video

    1. Lesson 1 Types of feedback Slides

    2. Lesson 1 Types of feedback Video

    3. Lesson 2 Active listening in feedback Slides

    4. Lesson 2 Active listening in feedback Video

    5. Lesson 3 Feedback models Slides

    6. Lesson 3 Feedback models Videos

    1. Lesson 1 Understanding coaching - an introduction Slides

    2. Lesson 1 Understanding coaching - an introduction Video

    3. Lesson 2 Understanding coaching - SURE Framework Slides

    4. Lesson 2 Understanding coaching - SURE Framework Video

    5. Lesson 3 Understanding coaching The GROW model Slides

    6. Lesson 3 Understanding coaching The GROW model Video

    7. Lesson 4 Understanding barriers to coaching and how to overcome them Slides

    8. Lesson 4 Understanding barriers to coaching and how to overcome them Video

    1. Lesson 1 Herzberg's 2 Factor Theory of Motivation

    2. Lesson 1 Herzberg's 2 Factor Theory of Motivation

    1. Influencing and Persuasion

    2. The Secrets of the Science of Persuasion

About this course

  • Free
  • 27 lessons
  • 2 hours of video content

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