Management Communication
An ILM Level 4 accredited unit
Course Description
This course teaches you to develop your understanding and ability to communicate effectively as a manager. You will learn about communication theory and models, how to ensure your communication is effective as possible and also all the different aspects of communication such as body language, ego states and methods of communication. You will also learn about how to eliminate or minimise barriers to communication plus more.
Course curriculum
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Video 1 An Introduction to this unit on Management communications
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Slides for Video 1 - An Introduction to this unit on Management Communications
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Video 4 Barriers to effective communication and the principles of effective verbal communication
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Slides for Video 4 - Barriers to effective communication and the principles of effective verbal communication
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Video 5 Formality in management communications
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Slides for Video 5 - Formality in management communications
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Video 6 Transactional analysis
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Slides for Video 6 - Transactional analysis
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Ego State Questionnaire
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Elevator - TA Video
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About this course
- £119.99
- 29 lessons
- 2.5 hours of video content
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Tutor Lynsey Heeks
I have 15 years’ experience of managing and leading within a highly commercial environment, combined with 15 years’ experience of teaching Leadership, Management, Coaching/Mentoring and HR. This ensures that I can relate your learning to real life experience and help you put your learning in to context. My philosophy within any of my courses is that we all know the right thing to do, we just don’t always know we know! It is my job to facilitate your learning and guide you through this process so that you can take your knowledge and have the confidence to be better leaders and managers within your own workplaces.