Understanding performance management
ILM accredited course or non-accredited development course
This course will help you to develop your knowledge and understanding and be able to manage performance in the workplace as required by a practising or potential first line manager.. You will learn key aspects and skills of performance management and understand how to apply them within your own practice.
You will study the following topics:
What is performance management
The role of the first line manager in performance management
Fair and objective assessment methods
The use of SMART objective setting
How to set performance standards
The importance of feedback
The potential causes of underperformance
Throughout all the above you will be tasked to complete numerous activities, that will allow you to reflect and assess your own performance management ability.
Video 1: An introduction to the unit - understanding performance management
An introduction to the unit - understanding performance management slides
Video 4: Fair and objective formal assessment
Fair and objective formal assessment slides
Video 5: How to set SMART objectives
How to set SMART objectives slides
Video 6: How to set and use performance standards
How to set and use performance standards slides