Course Description

Take the understanding performance management quiz and try our first two lessons free on understanding performance management.

If you choose to study this unit further then this course will help you to develop your knowledge and understanding and be able to manage performance in the workplace as required by a practising or potential first line manager.. You will learn key aspects and skills of performance management and understand how to apply them within your own practice.

You will study the following topics:

What is performance management

The role of the first line manager in performance management

Fair and objective assessment methods

The use of SMART objective setting

How to set performance standards

The importance of feedback

The potential causes of underperformance

Throughout all the above you will be tasked to complete numerous activities, that will allow you to reflect and assess your own performance management ability.

You can study this course in a number of ways:

1) Understanding performance management - Development Award £49.99 - Non-accredited unit - which means you completed this unit for your own personal development that will count towards your CPD (Continuing Professional Development) This package includes a series of video tutorials to be studied at your own leisure. Why don't you consider upgrading your study and achieve the formal ILM unit certificate which could go towards a formal ILM Leadership and Management qualification? We are delighted to confirm that should you wish to upgrade to a formal ILM qualification that we will discount the cost of your course against the cost of your formal unit. This is a saving of £49.99!

2) Understanding performance management - Bronze Package £275 - An ILM accredited unit - which means your unit can form part of a formal ILM Leadership and Management qualification at Level 3 and you will receive a formal ILM Unit certificate to evidence your completion of this unit. This package includes a series of video tutorials, an e-workbook, ILM registration and assessment, and ILM certification.

3) Understanding performance management- Silver Package £280 - An ILM accredited unit - which means your unit can form part of a formal ILM Leadership and Management qualification at Level 3 and you will receive a formal ILM Unit certificate to evidence your completion of this unit. This package includes a series of video tutorials, an e-workbook, ILM registration and assessment, ILM certification, an assignment guide and video tutorial, and a Harvard referencing guide and tutorial.

4) Understanding performance management - Gold Package £310 - An ILM accredited unit - which means your unit can form part of a formal ILM Leadership and Management qualification at Level 3 and you will receive a formal ILM Unit certificate to evidence your completion of this unit. This package includes a series of video tutorials, an e-workbook, ILM registration and assessment, ILM certification, an assignment guide and video tutorial, a Harvard referencing guide and tutorial, and 1 hour one-to-one online tutorial with a qualified tutor.

5) ILM Level 3 Award - Platinum Package £495 - Our best value package which includes everything in the Gold package for 2 subject topics - this package gives you an internationally recognised full ILM qualification Award at Level 3.

Tutor Tracy Callaghan

I have 18 years experience of working within Human Resource Management and Operational Management roles. This is combined with 5 years experience of teaching CIPD courses. I have a BSc honours degree (in Physics – yes, really!), a Cert Ed and CIPD Level 7 Advanced Dip in HRM (PGDip HRM). I have personally completed level 3, 5 and 7 CIPD qualifications which allows me to combine my own experiences as a student, a teacher and an experienced HR professional in ensuring that I can help you put your learning into context by providing real life examples throughout the course.I gained my experience first and then got qualified later, so I welcome people at all stages in their career to come and learn with me, there is definitely no right or wrong order to do it!I was born and bred in Liverpool, instilled with an attitude of never give up and educated not to use big words when you can use 20 small ones instead! This has stood me in good stead, as my approach to everything is to take complicated ideas and break them down into small understandable chunks.I have worked in both Regional Management roles and as a Human Resource Business Partner, so I know that what we read in textbooks doesn’t always work or happen in the real world. My role is to encourage you to be critical of information presented to you and to bring the topics to life with as many real life examples as possible. I know that some of my tutors have been less than inspiring and this keeps me on my toes, constantly challenging myself to come up with new and better ways of teaching. I also know that some of my teachers have been brilliant and can remember the feeling of being interested and challenged, of being inspired to learn more. So I incorporate ideas from them into your lessons.I know that you will have worked hard and put a lot of time and effort into gaining your qualification, so we will definitely celebrate your success when the time comes!

Course curriculum

    1. Understanding Performance Management Quiz

    1. Video 2: What is performance management

    2. What is performance management slides

About this course

  • Free
  • 3 lessons
  • 0 hours of video content
  • £966.00

    ILM Level 3 Certificate in Leadership and Management

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  • £435.00

    ILM Level 3 Certificate in Leadership and Management Top up route Option 2

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  • £550.00

    ILM Level 3 Certificate in Leadership and Management Top Up Route Option 1

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  • £474.00

    ILM Level 3 Award in Leadership and Management Option 2

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  • £426.00

    ILM Level 3 Award in Leadership and Management Option 1

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  • £59.99

    Understanding performance management

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