Course Description

Within this course you will develop an understanding of communication as required by a practising or potential team or cell leader. You will cover what effective communication is, some models of communication and how to ensure your communication is as effective as possible.

Course curriculum

    1. Video 4 - Barriers to communication

    2. Barriers to communication slides

    1. Video 5 - The main methods and uses of written and oral communication

    2. The main methods and uses of written and oral communication slides

    1. Video 6 - Advantages and disadvantages of written and oral methods of communication

    2. Advantages and disadvantages of written and oral methods of communication slides

About this course

  • £59.99
  • 20 lessons
  • 1.5 hours of video content
  • £39.99

    Assignment Guide - ILM Level 3 - Understanding the communications process

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    ILM Level 3 Award in Leadership and Management Option 1

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    ILM Level 3 Award in Leadership and Management Option 2

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Tutor Lynsey Heeks

I have 15 years’ experience of managing and leading within a highly commercial environment, combined with 15 years’ experience of teaching Leadership, Management, Coaching/Mentoring and HR. This ensures that I can relate your learning to real life experience and help you put your learning in to context. My philosophy within any of my courses is that we all know the right thing to do, we just don’t always know we know! It is my job to facilitate your learning and guide you through this process so that you can take your knowledge and have the confidence to be better leaders and managers within your own workplaces.