ILM Level 4 Certificate in Leadership and Management


ILM Level 4 Award in Leadership and Management


Understanding the management role to improve performance


Assignment Guide - ILM Level 4 - Understanding the management role to improve performance

Course description

Take the understanding the management role to improve performance quiz and try our first two lessons free on understanding the management role to improve performance.

If you choose to study this unit further you will be able to demonstrate your understanding of the middle management role and be able to plan your own development. You will cover:
Goals and objectives, specific roles and responsibilities of the middle manager, interpersonal and communication skills plus their barriers along with much more..

Marie O'Donnell

Marie O'Donnell


I have over 10 years’ experience of managing and leading together with over 15 years’ experience in teaching leadership, management and teacher training. My experience ensures that I can relate to your workplace issues and offer realistic, practical solutions. I have taught extensively across the three sectors; public, private and voluntary which enables me to understand issues facing all three sectors.

I have a strong background in managing and developing others and my goal in life is to see others thrive.

I don’t teach from the textbook. Yes, they are important however life doesn’t always work like it does in the movies and work doesn’t always work the same way as it does in books. That said, reading is important therefore I try to bring management models to life using my own work experience so that they make more sense and can be applied to improve your working practice.

I also realise that some learners are daunted by what I call ‘management babble’. I will help you to understand this ‘babble’ but more importantly, I won’t be using it in my sessions. I use plain English so everyone can understand. I have also taught many learners from Europe and the rest of the world so it is important to avoid jargon so that everyone gets a good learning experience.

For more information contact me on:


0161 6603301

Course Includes

1 Video

1 Quiz


0.5 hrs