Course Description

This course will help you to understand the role and contribution of coaching and mentoring to individuals and organisations and make a case for using management coaching and mentoring in your organisation. 

You will study the following topics:

The difference between coaching, mentoring and training

The benefits of coaching and mentoring

The barriers to coaching and mentoring

Identifying the coaching and mentoring need, and making a case for using it

How to structure coaching and mentoring interventions

Previewing and reviewing coaching and mentoring

How to use the GROW and OSCAR models of coaching and mentoring

Techniques for use in coaching and mentoring

The importance of feedback, reflection and effective communication skills

The importance of ethics, record keeping, legislation and codes of conduct

Visioning, values and supervision

Establishing and embedding a coaching and mentoring culture and how to evaluate coaching and mentoring in the workplace

Throughout all the above you will be tasked to complete numerous activities, that will allow you to reflect and assess your own understanding.


Course curriculum

    1. Video 1 Introduction to understanding the skills, principles and practice of effective coaching and mentoring

    2. Slides for Video 1 - Introduction to understanding the skills, principles and practice of effective coaching and mentoring

    1. Video 4 The barriers to coaching and mentoring

    2. Slides for Video 4 - The barriers to coaching and mentoring

    1. Video 5 Identifying the coaching and mentoring need and making a case for using it

    2. Slides for Video 5 - Identifying the coaching and mentoring need and making a case for using it

    1. Video 6 How to structure coaching and mentoring interventions

    2. Slides for Video 6 - How to structure coaching and mentoring interventions

About this course

  • £119.99
  • 27 lessons
  • 3 hours of video content
  • £618.00

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Tutor Lynsey Heeks

I have 15 years’ experience of managing and leading within a highly commercial environment, combined with 15 years’ experience of teaching Leadership, Management, Coaching/Mentoring and HR. This ensures that I can relate your learning to real life experience and help you put your learning in to context. My philosophy within any of my courses is that we all know the right thing to do, we just don’t always know we know! It is my job to facilitate your learning and guide you through this process so that you can take your knowledge and have the confidence to be better leaders and managers within your own workplaces.